Privacy Policy

1. Information we collect

Information you give us. When you request a quote, contact us, schedule an appointment, or use the chat assistant, you may provide your name, email address, phone number, ZIP code or location, the type of insurance you’re interested in, and details about what you want to insure. Chat messages you send are also part of this information. You choose what to share.

Information collected automatically. Like most websites, our hosting providers (Lovable and Cloudflare) record standard technical data when you visit — such as your IP address, browser type, the pages you request, and timestamps — to keep the Site secure and reliable. Lovable also gives us simple visit statistics (pages viewed, referring site, device type and country), which we use only as totals. We also use the small set of first-party cookies and on-device storage described in our Cookie Policy. We also use the Meta (Facebook) pixel to measure our Facebook ads; it sends Meta page views and the fact that a quote request was sent, never your name, contact details or what you wrote, and when you send a quote request our server sends Meta the same event. We also use the Google tag, which sends Google page views to measure our Google ads. We use Google Analytics to see how the Site is used (page views and a few named actions, such as starting a quote form or tapping a phone number, never what you type), and Microsoft Clarity for heatmaps and visit recordings with all page text hidden. You can turn all of these off with the switch in our Cookie Policy (see section 4). If you clicked one of our Google ads and then send us a quote request, we tell Google Ads that the click led to a request (see section 4).

Information recorded with what you send. When you submit a form or use the chat, our systems also record a one-way hash of your IP address (used to limit abuse and stop spam, not to identify you) and, for form submissions, your browser’s user agent. If our spam checks block a submission, we keep a copy so a person can review it and recover it if it was real. Files you attach to a form, such as a declarations page, are uploaded to private storage only long enough to email them to our team, and are then deleted (see section 7). If you look up a USDOT number on our delivery service partner calculator, our server sends that number to the U.S. Department of Transportation’s public FMCSA carrier records to find the carrier, and nothing else about you goes with it. We record the number you typed, whether a carrier was found, and the time, so we can see how the tool is used.

Business insurance applications. If you apply for business coverage through one of our application forms (for example, the freight agent application), you also give us your business’s legal name, address, federal employer identification number, number of employees, revenue, insurance history, how you run your operation, and your answers to questions an insurer requires, which can include whether you or your business have a criminal record, a judgment, a lien, or a bankruptcy. When you sign the application, we record your typed name, that you checked the certification box, the date and time, the language of the page, your browser’s user agent, language and screen size, and a one-way hash of your IP address, as the record of your electronic signature. We use this information to prepare and submit your application to insurance carriers and wholesalers, and we share it only as described below.

2. How we use your information

We use the information you provide to:

• Respond to your request and answer your questions.
• Prepare, present, and compare insurance quotes across the carriers we represent.
• Place and service coverage with insurance carriers, and support you over the life of your policy.
• Communicate with you about quotes, policies, and — if you ask for them — updates or offers.
• Operate, secure, and improve the Site, including preventing spam and abuse.
• Measure which of our own ads lead to visits and quote requests, and show our ads to people who have visited the Site (see section 4).
• Meet legal, regulatory, and recordkeeping obligations that apply to a licensed insurance agency.

3. How we contact you (calls and texts)

When you give us your phone number through a form or the chat, you agree that Clear View Insurance may contact you about your request by phone, email, or text message at the number you provide. This consent is not a condition of buying any insurance. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you can ask us to stop marketing calls or emails at any time by contacting us. We will still send service messages about a quote or policy you have with us.

4. How we share your information

We share your information only as needed to serve you and run our business. We may share it with:

• Insurance carriers, wholesalers, and other agencies or brokers, to quote, place, or service your coverage.
• Service providers who operate tools on our behalf under confidentiality obligations: Lovable (builds and hosts the Site, and keeps simple visit statistics for us), Cloudflare (hosting and security), Supabase (secure data storage), Microsoft 365 (the email and calendar system that delivers your request to our team and books appointments), and Anthropic (the AI provider that powers our chat assistant).
• Google Ads, to measure our own ads: if you clicked one of our Google ads and then send us a quote request, we send Google Ads the click ID that Google added to the ad’s link and the time of the request, not your name, your contact details, or what you wrote. The Google tag on the Site also sends Google page views and sets the _gcl_au cookie, so Google can measure our ads and show them to people who have visited the Site. It does not load if your browser sends Global Privacy Control or if you turn it off with the switch in our Cookie Policy.
• Meta Platforms (Facebook), to measure our own ads and show them to people who have visited the Site: the Meta pixel sends page views and the fact that a quote request was sent, with the _fbp and _fbc cookies, and our server sends Meta the same quote-request event with your browser’s IP address and user agent; never your name, your contact details, or what you wrote. It does not load if your browser sends Global Privacy Control or if you turn it off with the switch in our Cookie Policy. We do not give Meta or Google any list of our customers or their contact details.
• Google Analytics and Microsoft Clarity, to see how the Site is used. Google Analytics receives page views and a few named actions (starting a quote form, sending a quote request, tapping a phone number or email address, switching languages, opening the chat, scrolling, outside links and file downloads) and sets the _ga and _ga_SMSDN36WB9 cookies; Google signals and ad personalization are off. Clarity records how you move, click and scroll, as heatmaps and visit recordings with all page text hidden, and sets the _clck and _clsk cookies. Neither ever records what you type in a form, and neither loads if your browser sends Global Privacy Control or if you turn them off with the switch in our Cookie Policy.
• Government agencies or others when required by law, regulation, subpoena, or to protect our rights — including the Oklahoma Insurance Department and other regulators.
• A successor in the event of a merger, acquisition, or sale of our business, subject to this Policy.

We do not sell your personal information for money. The Meta pixel and the Google tag described above let Meta and Google show our ads to people who have visited the Site, which some state privacy laws call “sharing” for targeted advertising. To opt out, use the switch in our Cookie Policy or turn on Global Privacy Control in your browser, and neither will load, and our server will not send the quote-request event to Meta.

5. The chat assistant and sensitive information

Our chat assistant is an AI, and it says so when the chat opens. It uses a third-party AI provider (Anthropic) to generate responses, so messages you send are processed by that provider on our behalf to answer you. We store chat transcripts on our systems so our team can follow up on your request and review the assistant’s answers; your browser also keeps a copy of the conversation until you reset the chat. Please don’t enter sensitive details — such as Social Security numbers, full policy or account numbers, or health information — into the chat. To share those securely, use a quote form or call us at (405) 703-2834.

6. How we protect your information

We use reasonable administrative and technical safeguards to protect the information you share with us, including encryption in transit and access controls on the systems that store it. No website or method of transmission is completely secure, so we cannot guarantee absolute security; if you have a concern, contact us right away.

7. How long we keep it

Most on-device conveniences expire on their own — for example, a saved quote draft clears after 7 days, and the copy of a chat in your browser stays until you reset the chat or clear your browser. On our systems we delete data on a schedule:

• Rate-limit records (a hashed IP address and a counter): 7 days after last use.
• Records of sign-in attempts to our staff admin area (a hashed IP address and a counter): 30 days after last use.
• Submissions blocked by our spam checks: 180 days.
• Files attached to a form: deleted once they are emailed to our team, and in any case within 9 days of upload.
• USDOT lookups and renewal requests made on our delivery service partner page (the USDOT number, whether it was found, and the time): 13 months.
• Chat conversations: 12 months after the last message, unless the chat led to a quote request, in which case it is kept with that request.
• Quote, contact, and appointment requests and insurance applications: kept as business records for as long as needed to serve you and to meet our recordkeeping and regulatory obligations as an insurance agency, after which we delete or de-identify them.

You can ask us to delete information we hold about you at any time (see below).

8. Insurance privacy (GLBA and Oklahoma regulations)

As a licensed insurance agency, Clear View handles nonpublic personal information — including financial and, in some cases, health-related information — in accordance with the Gramm-Leach-Bliley Act (GLBA) and the privacy regulations of the Oklahoma Insurance Department. We do not disclose that information except as those laws and this Policy permit. When you become a customer, you may receive a separate privacy notice describing how we treat the nonpublic personal information associated with your policy.

9. Your choices and rights

• Access, correction, and deletion — email quotes@mycvis.com to ask what information we hold, to correct it, or to request deletion. We may need to verify your identity first.
• Marketing communications — you can opt out of marketing messages at any time by using an unsubscribe link, replying STOP to a text, or contacting us. We’ll still send service messages about a quote or policy you have with us.
• Cookies — manage or clear cookies and on-device storage through your browser settings, as described in our Cookie Policy.
• State privacy rights — depending on where you live, you may have rights to know, access, correct, or delete your personal information, and to not be discriminated against for exercising them. You may also opt out of targeted advertising: use the switch in our Cookie Policy or turn on Global Privacy Control in your browser, and our Meta and Google ad tags will not load (see section 4). Contact us to exercise any right that applies to you.

10. Children’s privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Links to other sites

The Site may link to insurance carriers, our social media profiles, and other third-party sites. Their privacy practices are their own; we encourage you to review the privacy policy of any site you visit.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and, where appropriate, provide additional notice. Your continued use of the Site after an update means you accept the revised Policy.

Contact us

If you have questions about this policy or how we handle your information, reach out and a real person will help:

• Clear View Insurance Services, LLC
• 1700 N Broadway Ave, Moore, OK 73160
• Email: quotes@mycvis.com
• Phone: (405) 703-2834